Terms & Conditions

These terms and conditions will apply to all orders for the purchase of goods from the Prim Vintage Fashion site, by placing your order you are indicating your acceptance of these terms and conditions. This does not affect your statutory rights as a consumer. Prim Vintage Fashion reserves the right to change or modify any part of these terms and conditions and your use of this site is your acceptance of this, we advise our customers to regularly check our terms and conditions. 

Postage

From receipt of your order we endeavour to dispatch your goods to you within 3 days. For next day Special Delivery please contact us directly to enquire. Prim Vintage Fashion posts Worldwide. All items sent within the UK will be posted by First Class Recorded Delivery and will require a signature upon arrival with you. All overseas parcels will be sent by insured airmail. Please do bear in mind that when ordering goods to be delivered overseas you may be subject to import duties and taxes which are levied once the parcel reaches the specified country. Any additional charges related to customs and taxes are your responsibility and are out of our control.

  • postage costs within the UK are £5 per item and an extra £2.50 per each additional item
  • postage costs for overseas outside of the UK are £15 per item and an extra £7.50 per each additional item
  • local pick-up is avaliable in the city centre of Norwich, please email for details

Prim Vintage Fashion cannot be held responsible for items lost or damaged once despatched, both within the UK and overseas.

 

Payment

We take all payments through Paypal. You do not need to have a Paypal account to shop with us, anybody can use Paypal.

A note about the condition of vintage items

Please do be aware that all items for sale from Prim Vintage Fashion are all genuine vintage and used items and as such will show general signs of age and wear. Items are therefore not perfect or new. Prim Vintage Fashion will endeavour to point out any noticeable flaws or damage in the description of any items for sale. If you require further information on the condition of an item, please contact us prior to your purchase. It is our priority in customer care to highlight anything worthy of note regarding the condition of all items, if however your item reaches you and you feel that we have been grossly misleading in our description, please email us within 24 hours of receipt.

Returns

If you wish to return any item purchased on the Prim Vintage Fashion site, you must email us within 24 hours of reciept of your goods using the returns form. Any items being returned must be sent using Recorded Delivery within the UK and by insured airmail from overseas. Any item being returned must arrive back with Prim Vintage Fashion within 7 days for UK mail and 10 days for overseas mail. All returned items must be in the exact same condition and packaging in which they were sent to you, and with the Prim Vintage Fashion label still attached. Items must be without any odour of perfume or cigarettes and without any make-up marks, so please be extremely careful when trying the item on. Failure to comply with these demands will mean that a credit note will be given instead of a refund. All refunds will be given via Paypal minus all postage costs. We will not pay for any return postage costs. We reserve the right to refuse a refund on any item believed to have been worn or damaged since despatch from Prim Vintage Fashion.

Copyright

This website and all its content including text, branding and images are all copyright of Prim Vintage Fashion and must not be used withour prior written consent from Prim Vintage Fashion.

Links to other websites

Our site may contain links to other websites which we believe may be of interest to our customers, please be advised that we do not have control over these sites and as such cannot be held resposible for their content or for your protection and privacy whilst visiting them.